As FlexITy’s Chief Operating Officer, Louis Gervais manages our our Services Delivery and end-to-end Operations. As an accomplished individual, Louis has a comprehensive management portfolio of leadership, team strategy and an overall executive vision.
Louis has had decades of success, building collaborative and winning teams from the ground up, allowing team members to make decisions and be empowered with a voice. His mandate through his teamwork style is a driver for FlexITy’s growth and meeting targets.
Recently, Louis held a lengthy tenure of 11 years at one of Canada’s largest IT service providers, where he held various management roles and successfully built new business units, addressing different aspects of IT ranging from professional services, pre-sales and practice leadership. Just prior to FlexITy, Louis built and led a successful team of pre-sales professionals covering Data Centre and Cloud, Enterprise Networking and Security Virtualization, Managed Services, as well as Professional and Microsoft services. His business expertise working with many valued partners in the industry, combined with his leadership for cross-functional teams to develop and execute new business development strategies not only uncovered new opportunities but also aligned customer objectives.
Louis has acquired many achievements from managing sales organizations and meeting growth targets under his direction. Louis’s passionate philosophical approach is aimed at understanding a customer’s desired business outcome, proposing solutions that make the customer the focal point of the organization, striving to deliver the best customer experience, hence driving a win-win for all!
Louis has a degree in Business from UQAM (Universite du Quebec a Montreal), completed the Executive program at HEC (Hautes etudes Commerciales Universite de Montreal), as well as a Queen’s Executive program.