The costs of data centre outages are immense

Businesses can experience all types of disruptions that put a halt to productivity and put mission-critical data in harm’s way. For some companies, the cost of a data centre outage can take its toll if such an incident lasts an extended period of time. A recent report by the Ponemon Institute found that an unplanned outage costs organizations more than $7,900 per minute, which is 41 percent higher than from a similar study conducted in 2010.

The average outage lasted 86 minutes, amounting to nearly $700,000, up significantly from the roughly $505,500 per incident experienced in 2010. For a total data centre outage, which included an average recovery time of 119 minutes, such incidents cost firms nearly $902,000. A partial outage lasted 56 minutes and resulted in losses of roughly $350,400.

What is perhaps the most troubling aspect of data centre outages in general is the fact that so many businesses are experiencing such incidents in the first place. The Ponemon Institute found that more than 90 percent of companies have succumbed to such events in the past two years.

“Given the fact that today’s data centres support more critical, interdependent devices and IT systems than ever before, most would expect a rise in the cost of an unplanned data center outage compared to 2010,” suggested Larry Ponemon, chairman and founder of the Ponemon Institute. “However, the 41 percent increase in costs was higher than expected and underscores the importance for companies to prioritize risk mitigation.”

Although businesses must be ready for natural disasters when it comes to data centre protection, cyberattacks are also plaguing companies. The Ponemon Institute found that 34 percent of participants said such malicious activity is a main cause of downtime, up from only 15 percent who said the same in 2010.

Cisco hopes to make data centre safer, more efficient
The modern data centre is more robust than ever. Businesses are relying heavily on cloud computing and mobile tools to help employees access content anywhere, regardless of physical location. This also means that companies must do more to shore up vulnerable endpoints. Otherwise, a data breach is likely to occur.

To help organizations establish more secure and efficient data centres, Cisco launched its Application Centric Infrastructure (ACI), which is the first data centre and cloud tool that can be integrated with both physical and virtual networks. The service provider indicated that the ACI will make it easier for executives to address performance problems and unify network services, storage, security and applications siloes.

“ACI achieves this by unifying physical and virtual networks and offering security, compliance and real-time visibility at the system, tenant and application levels at unprecedented scale,” Cisco said.

Firms using the Cisco ACI can improve total cost of ownership by up to 75 percent compared to relying on silicon switches and software-based network virtualization tools, the service provider asserted.

If the Ponemon Institute findings are any indication, companies need to do all they can to improve their IT infrastructure. Organizations that want to address any issues with their current data centre should contact a leading managed service provider for any guidance. FlexITy, a reputable Canadian MSP, can help clients enhance their data centres while making sure their most important information is protected at all times.

In addition to the MSP’s expertise in a number of IT-related sectors, FlexITy is also the only Canadian vendor to offer clients full access to Cisco’s Unified Communication and Collaboration tools. ')}