Companies that fail to have the necessary disaster recovery tools in place to ensure their Unified Communication and Collaboration (UCC) solutions are still functional during disruptions may quickly find themselves struggling to compete with rivals that do have the necessary support in place. If services are not available to clients and customers, they are more likely to take their business elsewhere.
A ReportLinker.com article highlighted the importance of disaster recovery for UCC deployments, explaining that a number of technologies are being put to the test to keep companies running during disruptions.
“The current technologies being applied to enterprise communications, including VoIP services, server virtualization, and hosted or cloud-based solutions, can directly lower the time it takes to recover from a major event as well as minimize the data loss as a result of the event,” the report said.
Organizations should measure their disaster recovery effectiveness based on a recovery time objective (RTO) and recovery point objective (RPO), the report said. The former identifies the amount of time a company needs to restore systems to working order. RPO represents the “gap in data that will have to somehow be recreated after a major incident.”
Although some decision-makers want their companies’ RTO times to be as close to zero as possible, ReportLinker indicated that the costs of doing so are too high.
Let the experts handle it
Firms may lack the foresight to truly determine when or where the next powerful storm, human error or power outage will occur, but they can at least have the infrastructure needed to maintain operational efficiency during trying times.
Businesses that want to make sure their UCC deployments are operable following major disasters should consider enlisting the help of reputable service providers to handle such tasks. FlexITy, a leading MSP, offers a variety of solutions to help clients maintain communications during the most trying times.
FlexITy offers cloud managed services that host data and applications in cloud-based environments. Such deployments are ideal during on-site disasters because firms can access mission-critical content through the Internet.
With FlexITy’s services, clients can also take advantage of the vendor’s storage management solutions. In the corporate arena, it is better to be safe than sorry. In some cases, the cloud may experience issues, making on-site backups viable during such incidents. These tiered storage systems include both tape archives and cloud hosting to ensure businesses always have access to data.
Over time, organizations add new IT systems to the fold and create, receive and store more data. Firms with the same disaster recovery plans in place from five years ago may be unable to recover quickly should a disruption take place today. With FlexITy, businesses will benefit greatly from a team of skilled IT consultants who have the training and expertise needed to always test and design plans to minimize the damage of future incidents.