ServiceNow Security and Solutions Architect

ServiceNow Security and Solutions Architect




ServiceNow Security and Risk Solutions Architect is responsible for the delivery of the technical deliverables in assigned engagements or projects. The Solutions Architect works as a team member within the Security Operations and Managed Services teams to develop projects and integrations reporting to the Director of CyberSecurity.




  • Serve as a visionary, thought-leader, and platform Educate, guide, inspire and influence internal and prospective customers on what is possible in ServiceNow.
  • Partner with the security project management organization in the qualification of customer needs through discovery.
  • Help clients get excited about how a FlexSecurITy transformation can impact their business.
  • Create partnerships with clients and build relationships.
  • Advise on business process and service management best practices.
  • Participate across the lifecycle on acquiring strategic customers.
  • Demonstrate the product, both standard and tailored, to prospects and existing customers.
  • Scope and develop proposals, RFI, RFQ, RFP.
  • Represent FlexITy at ServiceNow industry events like user conferences, trade shows, analyst updates, webinars, and marketing events.
  • Forge strong relationships within the ServiceNow organization and community to collaboratively serve the needs of current or potential clients.
  • Pull out innovations post-project for IP development.
  • Help build out internal and managed customer best practices.




  • A Bachelor’s degree or equivalent training in information security or computer science or equivalent commercial experience.
  • Work experience or strong understanding of Security Operations Center (SOC), Network Operations Center (NOC) or Computer Security Incident Response Center (CSIRC).
  • Strong working knowledge of risk processes and solutions.
  • Strong understanding of Networking and Security technologies: SIEM, IDS/IPS, vulnerability management, endpoint protection, breach detection, and threat intelligence.
  • Knowledge of various attack vectors and intrusion methodologies: DDoS, malware, phishing, brute force, APT, buffer overflow, etc.
  • Experience in security frameworks such as NIST 800-61, ISO27035, SANS, etc.
  • Experience with threat intelligence frameworks, such as STIX/TAXII and OpenIOC.
  • Ability to architect and effectively communicate solutions to business challenges.
  • Experience working in a large government or corporate enterprise environment.
  • Responsible for understanding business and technical problems addressed by the products including applicable regulations, business drivers, security, and evolving business needs, etc.
  • The following industry certifications are desirable: CISSP, GCIH, GCIA, GSEC, CEH, GIAC.
  • Must have strong written and oral communication skills and be self-directed and independent.
  • Exhibits prior or current technical expertise in enterprise SaaS based web technologies and the ability to learn new technology quickly.
  • Exhibits a degree of technical expertise and understanding including JavaScript.
  • Able to articulate and logically communicate concepts with both technical and non- technical audiences.
  • Exceptional communication and presentation skills to include technical and business concepts.
  • Ability to understand the “bigger picture” and the business drivers around IT.
  • Ability to pass criminal background and/or government security clearance as an ongoing condition of employment.


Nice to Have:


  • Understanding of and experience selling to enterprise architecture.
  • ITIL4 or ITILv3 foundation certification.
  • ServiceNow Certified System Administrator (CSA) certification.
  • Advanced ServiceNow Certifications including Certified Application Developer (CAD) or Certified Implementation Specialist (CIS).


To apply click HERE